_id	Calendar_Year	Month	Business Area	Data_Measure	Count	Handled	Abandoned
1	2019	Apr	Rates	Calls	24132	23917	231
2	2019	Apr	Land Registry	Calls	1548	1535	13
3	2019	Apr	Mapping	Calls	246	241	5
4	2019	May	Rates	Calls	18730	18531	196
5	2019	May	Land Registry	Calls	1614	1606	8
6	2019	May	Mapping	Calls	305	304	1
7	2019	June	Rates	Calls	14062	13854	206
8	2019	June	Land Registry	Calls	1630	1599	29
9	2019	June	Mapping	Calls	314	309	5
10	2019	July	Rates	Calls	12553	12403	139
11	2019	July	Land Registry	Calls	1537	1526	9
12	2019	July	Mapping	Calls	163	155	7
13	2019	August	Rates	Calls	12329	12238	81
14	2019	August	Land Registry	Calls	1610	1600	9
15	2019	August	Mapping	Calls	172	163	8
16	2019	September	Rates	Calls	15252	14809	442
17	2019	September	Land Registry	Calls	1740	1730	10
18	2019	September	Mapping	Calls	160	158	1
19	2019	October	Rates	Calls	12792	12714	81
20	2019	October	Land Registry	Calls	1731	1723	7
21	2019	October	Mapping	Calls	159	154	3
22	2019	November	Rates	Calls	12566	12459	115
23	2019	November	Land Registry	Calls	1576	1569	7
24	2019	November	Mapping	Calls	147	143	2
25	2019	December	Rates	Calls	8779	8695	93
26	2019	December	Land Registry	Calls	1247	1241	6
27	2019	December	Mapping	Calls	99	98	0
28	2020	January	Rates	Calls	13559	13364	194
29	2020	January	Land Registry	Calls	1716	1697	19
30	2020	January	Mapping	Calls	192	183	9
31	2020	February	Rates	Calls	11237	11153	85
32	2020	February	Land Registry	Calls	1662	1656	5
33	2020	February	Mapping	Calls	148	147	1
34	2020	March	Rates	Calls	6428	6366	63
35	2020	March	LPS Grants helpline	Calls	4319	4120	197
36	2020	March	Land Registry	Calls	1051	1049	2
37	2020	March	Mapping	Calls	98	95	2