<data xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance">
<row _id="1"><MONTH>SEPTEMBER</MONTH><TOTAL>17</TOTAL><ANSWERED ON TIME>17</ANSWERED ON TIME><PERCENTAGE ANSWERED ON TIME>100%</PERCENTAGE ANSWERED ON TIME></row>
<row _id="2"><MONTH>OCTOBER</MONTH><TOTAL>66</TOTAL><ANSWERED ON TIME>64</ANSWERED ON TIME><PERCENTAGE ANSWERED ON TIME>97%</PERCENTAGE ANSWERED ON TIME></row>
<row _id="3"><MONTH>NOVEMBER</MONTH><TOTAL>59</TOTAL><ANSWERED ON TIME>59</ANSWERED ON TIME><PERCENTAGE ANSWERED ON TIME>100%</PERCENTAGE ANSWERED ON TIME></row>
<row _id="4"><MONTH>DECEMBER</MONTH><TOTAL>62</TOTAL><ANSWERED ON TIME>60</ANSWERED ON TIME><PERCENTAGE ANSWERED ON TIME>97%</PERCENTAGE ANSWERED ON TIME></row>
<row _id="5"><MONTH>TOTAL</MONTH><TOTAL>204</TOTAL><ANSWERED ON TIME>200</ANSWERED ON TIME><PERCENTAGE ANSWERED ON TIME>98%</PERCENTAGE ANSWERED ON TIME></row>
</data>
