﻿_id	Calendar_Year	Month	Business Area	Data_Measure	Count	Handled	Abandoned
1	2021	Apr	Rates	Calls	13914	8311	5593
2	2021	Apr	Land Registry	Calls	1179	1170	5
3	2021	Apr	Mapping	Calls	9	8	0
4	2021	May	Rates	Calls	14929	14582	341
5	2021	May	Land Registry	Calls	2271	2258	12
6	2021	May	Mapping	Calls	4	4	0
7	2021	June	Rates	Calls	44003	38739	5260
8	2021	June	Land Registry	Calls	2550	2528	21
9	2021	June	Mapping	Calls	4	3	0
10	2021	July	Rates	Calls	19446	18813	624
11	2021	July	Land Registry	Calls	2034	2019	13
12	2021	July	Mapping	Calls	7	7	0
13	2021	August	Rates	Calls	16654	9348	7302
14	2021	August	Land Registry	Calls	8034	7975	51
15	2021	August	Mapping	Calls	5	5	0
16	2021	September	Rates	Calls	34255	16019	18169
17	2021	September	Land Registry	Calls	2265	2252	13
18	2021	September	Mapping	Calls	5	5	0
19	2021	October	Rates	Calls	16617	11051	5558
20	2021	October	Land Registry	Calls	2102	2094	8
21	2021	October	Mapping	Calls	5	5	0
22	2021	November	Rates	Calls	14676	12447	2229
23	2021	November	Land Registry	Calls	2268	2247	18
24	2021	November	Mapping	Calls	11	8	1
25	2021	December	Rates	Calls	9768	8915	852
26	2021	December	Land Registry	Calls	1441	1434	7
27	2021	December	Mapping	Calls	6	4	0
28	2022	January	Rates	Calls	13812	12197	1614
29	2022	January	Land Registry	Calls	2196	2158	38
30	2022	January	Mapping	Calls	6	6	0
31	2022	February	Rates	Calls	13313	12828	481
32	2022	February	Land Registry	Calls	2511	2490	21
33	2022	February	Mapping	Calls	12	12	0
34	2022	March	Rates	Calls	14128	14109	16
35	2022	March	Land Registry	Calls	3011	2968	43
36	2022	March	Mapping	Calls	11	10	1
